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Find quick answers to your questions about Bigo Plus
Support Center
Find quick answers to common questions about Bigo Plus.
How do I create a Bigo Plus account?
Download the Bigo Plus app, click on 'Sign Up', and follow the prompts to register using your mobile number or social media account.
What should I do if I forget my login password?
On the login screen, tap 'Forgot Password' and follow the verification steps via your registered mobile number or email to reset it.
How can I deposit funds into my account?
Go to the 'Deposit' section in your account, select your preferred PH-based payment method, and enter the amount in PHP.
How long does it take to process a withdrawal?
Withdrawals are typically processed within 24 to 48 hours, depending on the payment provider and verification requirements.
Is Bigo Plus available on both Android and iOS?
Yes, the Bigo Plus app is available for download on both the Google Play Store and Apple App Store for your convenience.
How do I claim promotional bonuses?
Visit the 'Promotions' page, select the offer you are eligible for, and follow the specific requirements to claim your bonus.
What are the minimum deposit requirements?
The minimum deposit varies by payment method, but generally starts at a low PHP amount to make it accessible for all users.
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